About

In 1950, Joseph Herr Jr. and Harold West set up shop under a tent near the corner of Clark Street and McKinley Parkway in Hamburg, NY. Their goal: to sell Ford vehicles to the Hamburg community.

Service Brand Promises

1. Customer-friendly reservations process.
By phone or in person, making a reservation is easy. A reservation ensures you’ll be greeted immediately. A consultant will have time reserved exclusively for you.

2. Personalized customer consulting.
We’ll treat your vehicle as if it were our own. We’ll check for recalls, review maintenance and repair history. The vehicle will be inspected for any needs. Nothing more, nothing less.

3. Convenient hours of operation.
Whether it’s Parts, Service or our Collision Center, our Buffalo area Buick Service department is here when you need us. Early, late and weekends.

West Herr New York

The dealership soon moved to a more permanent location down the road on Clark near Buffalo Street. They remained there until 1966, when they opened the doors at 5025 Camp Road in Hamburg where it remains to this day.

South Buffalonian Brad Hafner joined as a salesman in March of 1959. Brad’s dedication and creativity helped the business boom. He became a partner in 1970, sole owner in 1975 and chairman in 1997.

In 1975, Hamburg native Scott Bieler joined the Sales Team at West Herr Ford. He went on to become number 1 Ford salesperson in New York State. Scott was named partner in 1983, president in 1997 and became majority owner in 2000.

John Wabick & Bill Loecher also started in sales at West Herr Ford in 1981 & 1982 respectively. They were made vice presidents in 1988 and as of 2000 became partners.

We have built our reputation on excellence, customer satisfaction and understanding our roots. All our owners and partners live in Western New York and actively manage the 14 locations on a daily basis.

At West Herr, we pride ourselves on dealing fairly and honestly with our customers and employees. This philosophy is shared throughout all levels of our organization and is the key to our success. In 2009, we serviced nearly 280,000 vehicles and sold or leased almost 25,000 new and used vehicles. As a result, we are consistently ranked among the top dealers in the nation in sales volume. Our customer and employee satisfaction efforts have earned us countless awards and recognition, including the Business First “Best Places to Work in Buffalo” five years straight.

Employing nearly 1,100 Western New Yorkers, West Herr is the number 1 largest automotive group in New York State and 22nd largest in the nation. Visit the number one Buffalo Buick dealer, West Herr Buick, and take advantage of everything we have to offer.

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